Remote English CX Specialist

Glish; Región Centro; Remote; MXN 134,000 - 201,000; Full time

Job summary

Alorica is hiring a Customer Experience Agent for remote work from Leon, Mexico. You will support customers on behalf of Alorica's clients by answering questions, handling requests, and resolving issues related to products, services, accounts, or transactions.

The role emphasizes empathy, active listening, and clear communication through the client program's channels. The position requires professionalism, problem-solving skills, and the ability to adapt to evolving client requirements and

Job description

Alorica is hiring a Customer Experience Agent for remote work from Leon, Mexico. You will support customers on behalf of Alorica's clients by answering questions, handling requests, and resolving issues related to products, services, accounts, or transactions.

The role emphasizes empathy, active listening, and clear communication through the client program's channels. The position requires professionalism, problem-solving skills, and the ability to adapt to evolving client requirements and