Remote Customer Service Associate — Property & Leasing

Gordian Staffing Careers; Región Centro; Teletrabalho; MXN 167 000 - 234 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Law benefits

Computer equipment

Major medical insurance

Christmas bonus 30 days

Remote Work

Minor medical insurance

Food vouchers

Restaurant tickets

Saving fund

Life insurance

Resumo da oferta

Gordian Staffing Careers is seeking a REMOTE Customer Service Representative to handle inbound/outbound calls, chats, and emails for our US and Canada client base, delivering professional support. You will document interactions, resolve inquiries, and collaborate with the team. This remote role requires visiting CDMX or GDL on first day.

We offer benefits including health insurance, equipment, Christmas bonus, and after 3 months additional perks.

Qualificações

• Experience in customer service is preferred.
• Excellent written and verbal communication skills.
• Ability to document interactions accurately and thoroughly.

Responsabilidades

• Manage inbound and outbound calls, chats, and emails with professionalism.
• Address and resolve customer inquiries and requests promptly.
• Provide effective solutions and follow-up as needed.
• Accurately document all interactions and decisions in our systems.
• Collaborate with team members to enhance the customer experience.
• Develop a comprehensive understanding of company policies and procedures.
• Serve as the primary representative for client interactions.

Descrição da oferta de emprego

Gordian Staffing Careers is seeking a REMOTE Customer Service Representative to handle inbound/outbound calls, chats, and emails for our US and Canada client base, delivering professional support. You will document interactions, resolve inquiries, and collaborate with the team. This remote role requires visiting CDMX or GDL on first day.

We offer benefits including health insurance, equipment, Christmas bonus, and after 3 months additional perks.