Remote Bilingual Patient Support Specialist

Resolv Global; Xico; Remote; MXN 240,000 - 360,000; Full time

Benefits offered by this job

Laptop provided

Training

Job summary

Resolv Global is hiring a remote patient support specialist based in Mexico to guide patients through scheduling and post-visit follow-up. This fully remote, full-time position requires bilingual English and Spanish and strong multi-channel communication skills.

You'll receive training and a company laptop, with equipment provided to support a high-quality patient care experience while collaborating with a structured remote team.

Qualifications

• Bilingual English/Spanish required.
• Clear communication across channels.
• Experience with multi-channel patient support is a plus.

Responsibilities

• Assist patients from scheduling to post-visit follow-up.
• Provide remote support and guidance to patients.

Skills

Bilingual English/Spanish

Clear communication

Multichannel support

Job description

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up. This fully remote, full-time role requires bilingual English and Spanish, clear communication, and the ability to manage multiple channels. The position includes training and a laptop; equipment requirements noted.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.