Remote Bilingual Patient Care Specialist - English/Spanish

Resolv Global; Xico; Remote; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Laptop provided

Training provided

Job summary

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling through post-visit follow-up. This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels with empathy and professionalism.

Join a structured remote team and help patients navigate their care journey with accuracy and care, using bilingual communication to ensure seamless experiences across

Qualifications

• Fluent in English and Spanish (written and spoken).
• Excellent written and verbal communication skills.
• Ability to manage multiple channels (phone, chat, email) with empathy.

Responsibilities

• Assist patients from scheduling to post-visit follow-up.

Skills

Fluent English

Fluent Spanish

Multichannel communication

Job description

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling through post-visit follow-up. This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels with empathy and professionalism.

Join a structured remote team and help patients navigate their care journey with accuracy and care, using bilingual communication to ensure seamless experiences across