Remote Bilingual Patient Care Specialist

Resolv Global; Puebla de Zaragoza; Remote; MXN 201,000 - 312,000; Full time

Benefits offered by this job

Laptop provided

Job summary

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up. This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels. The position includes training and a laptop; equipment requirements noted.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.

Qualifications

• Fluent English and Spanish required.
• Experience communicating across multiple channels (phone, chat, email).
• Remote work experience preferred.

Responsibilities

• Assist patients from scheduling to post-visit follow-up.
• Provide empathetic, clear guidance through care journeys across channels.

Skills

Bilingual English/Spanish

Job description

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up.

This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels. The position includes training and a laptop; equipment requirements noted.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.