Remote Bilingual Patient Support Specialist

Resolv Global; Xico; Remote; MXN 240,000 - 360,000; Full time

Benefits offered by this job

Laptop provided

Training provided

Job summary

Resolv Global seeks a detail-oriented remote patient support specialist based in Mexico to guide patients from scheduling through post-visit follow-up. This fully remote, full-time role requires fluency in English and Spanish, clear communication, and the ability to manage multiple channels with empathy.

The position includes training and a laptop; equipment requirements are noted. You will join a structured remote team that helps patients navigate their care journey with professionalism and

Qualifications

• Fluent in English and Spanish.
• Excellent written and verbal communication.
• Ability to manage multiple channels (phone, chat, email).

Responsibilities

• Assist patients from scheduling to post-visit follow-up.
• Provide remote support via phone, chat, and email.
• Coordinate with care teams to ensure smooth patient journeys.

Skills

Bilingual English/Spanish

Clear communication

Multichannel support

Remote work

Job description

Resolv Global seeks a detail-oriented remote patient support specialist based in Mexico to guide patients from scheduling through post-visit follow-up. This fully remote, full-time role requires fluency in English and Spanish, clear communication, and the ability to manage multiple channels with empathy.

The position includes training and a laptop; equipment requirements are noted. You will join a structured remote team that helps patients navigate their care journey with professionalism and