Remote Bilingual Patient Care & Support Specialist

Resolv Global; Xico; A distancia; MXN 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Laptop provided

Training provided

Descripción de la vacante

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling through post-visit follow-up. This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels with empathy and professionalism.

Join a structured remote team and help patients navigate their care journey with accuracy and care, using bilingual communication to ensure seamless experiences across

Formación

• Fluent in English and Spanish (written and spoken).
• Excellent written and verbal communication skills.
• Ability to manage multiple channels (phone, chat, email) with empathy.

Responsabilidades

• Assist patients from scheduling to post-visit follow-up.

Conocimientos

Fluent English

Fluent Spanish

Multichannel communication

Descripción del empleo

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to help patients from scheduling to post-visit follow-up. This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels. A laptop and training are provided to support your success.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.