Remote Bilingual Patient Scheduler - Outbound Calls

Resolv Global; Aguascalientes; Remote; MXN 9,241,000 - 10,081,000; Full time

Benefits offered by this job

Paid weekly

Work from home in Mexico

Training provided

Long-term growth potential

Job summary

Resolv Global is seeking bilingual English/Spanish Patient Scheduling Representatives for a remote, contractor role. You will contact patients to schedule important health appointments, educate them on preventive care, and build rapport while maintaining HIPAA compliance. Expect a fast-paced environment with weekly USD payments and potential for long-term growth.

The role involves high-volume calling, documentation of interactions, and meeting productivity targets from a home office in Mexico.

Qualifications

• Fluent in English and Spanish (spoken and written).
• Outbound calling, appointment setting, sales or customer service experience.
• Confident on the phone and able to meet measurable KPIs.

Responsibilities

• Make 125+ outbound calls per day.
• Schedule preventative and follow-up healthcare appointments.
• Educate patients on the importance of routine healthcare.

Skills

Bilingual English/Spanish

Appointment setting

Outbound calling

Customer service

Sales experience

Tools

Salesforce

Five9

Job description

Resolv Global is seeking bilingual English/Spanish Patient Scheduling Representatives for a remote, contractor role. You will contact patients to schedule important health appointments, educate them on preventive care, and build rapport while maintaining HIPAA compliance. Expect a fast-paced environment with weekly USD payments and potential for long-term growth.

The role involves high-volume calling, documentation of interactions, and meeting productivity targets from a home office in Mexico.