Remote Bilingual Patient Scheduler English/Spanish

Resolv Global; Hermosillo; A distancia; MXN 111.000 - 158.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid weekly in USD

Full-time, 40 hours/week

Paid training

Permanent independent contractor

Remote work from Mexico

Long-term growth potential

Descripción de la vacante

Resolv Global is seeking motivated English/Spanish bilingual Patient Scheduling Representatives for a remote, contractor role in Mexico. You will contact patients to schedule preventive and follow-up healthcare appointments and educate them on the importance of regular care.

This is a permanent independent contractor position with weekly USD payments, offering long-term growth. Expect to work full-time, 40 hours per week, with paid training and the opportunity to grow within the healthcare

Formación

• Fluent in English and Spanish (spoken and written).
• Experience with outbound calling, appointment setting, sales or customer service.
• Confident on the phone and able to build rapport with patients.
• Comfortable meeting KPIs and performance targets.
• Able to multitask across multiple systems and tools.
• Organized, reliable, and self-motivated.
• Communicates with empathy and professionalism.

Responsabilidades

• Make 125+ outbound calls per day.
• Schedule preventative and follow-up healthcare appointments.
• Educate patients on the importance of routine healthcare.
• Build trust and rapport with patients.
• Handle objections professionally while maintaining empathy.
• Accurately document every interaction.
• Meet productivity, quality, and appointment conversion goals.
• Protect confidential patient information and follow HIPAA requirements.

Conocimientos

English-Spanish fluency

Outbound calling

Appointment setting

Sales or customer service

Communication with empathy

Herramientas

Salesforce

Five9

Descripción del empleo

Resolv Global is seeking motivated English/Spanish bilingual Patient Scheduling Representatives for a remote, contractor role in Mexico. You will contact patients to schedule preventive and follow-up healthcare appointments and educate them on the importance of regular care.

This is a permanent independent contractor position with weekly USD payments, offering long-term growth. Expect to work full-time, 40 hours per week, with paid training and the opportunity to grow within the healthcare