Remote Bilingual Healthcare Appointment Scheduler

Resolv Global; Tuxtla Gutiérrez; A distancia; MXN 118.000 - 166.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid weekly in USD

Work from home

Paid training

Permanent contractor

40 hours per week

Descripción de la vacante

Resolv Global is seeking a motivated English/Spanish bilingual Patient Scheduling Representative to work remotely, connecting with patients to schedule preventative and follow-up healthcare appointments and educating them on the importance of regular care.

This permanent independent contractor role offers 40 hours per week, paid weekly in USD, with training and growth opportunities within a healthcare support program while working from home anywhere in Mexico.

Formación

• Fluent in English and Spanish, both spoken and written.
• Experience with outbound calls, appointment setting, or customer service.
• Ability to multitask across multiple systems and meet KPIs.

Responsabilidades

• Make 125+ outbound calls per day to schedule appointments.
• Schedule preventative and follow-up healthcare visits.
• Educate patients on the importance of routine care.
• Build trust and rapport while maintaining empathy.
• Handle objections professionally and document interactions.
• Meet productivity and quality targets and appointment conversions.
• Protect patient information per HIPAA requirements.

Conocimientos

Bilingual EN/ES

Outbound calling

Appointment scheduling

Healthcare scheduling

CRM software

Herramientas

Salesforce

Five9

Descripción del empleo

Resolv Global is seeking a motivated English/Spanish bilingual Patient Scheduling Representative to work remotely, connecting with patients to schedule preventative and follow-up healthcare appointments and educating them on the importance of regular care.

This permanent independent contractor role offers 40 hours per week, paid weekly in USD, with training and growth opportunities within a healthcare support program while working from home anywhere in Mexico.