Remote Bilingual Customer Service Advisor (EN/ES)

G Global; Tijuana; Remote; MXN 308,000 - 513,000; Full time

Job summary

G Global is seeking a proficient Bilingual Customer Service Advisor (English/Spanish) to join its dynamic remote team. This role focuses on providing high-quality support to a diverse client base via phone, email, and chat.

You will bridge communication gaps between English and Spanish speakers and help resolve inquiries with a customer-centric approach. The ideal candidate is fluent in both languages, possesses excellent communication skills, and enjoys delivering exceptional customer

Qualifications

• Fluent in English and Spanish.
• Excellent communication skills.
• Experience in customer service preferred.

Responsibilities

• Handle inquiries, resolve issues, and ensure customer satisfaction across channels (phone, email, chat).
• Provide high-quality support to diverse clientele in a remote setup.

Skills

Bilingual English/Spanish

Customer service

Job description

G Global is seeking a proficient Bilingual Customer Service Advisor (English/Spanish) to join its dynamic remote team. This role focuses on providing high-quality support to a diverse client base via phone, email, and chat.

You will bridge communication gaps between English and Spanish speakers and help resolve inquiries with a customer-centric approach. The ideal candidate is fluent in both languages, possesses excellent communication skills, and enjoys delivering exceptional customer