Remote Bilingual Appointment Setter (English/Spanish)

Virtustant; México; Remote; MXN 279,000 - 390,600; Full time

Job summary

A leading healthcare service provider is seeking a Bilingual Appointment Setter to assist patients and physicians in scheduling and communication. This full-time remote role requires strong customer service skills and proficiency in EMR systems. Ideal candidates are detail-oriented, highly organized, and capable of managing a high volume of calls. You will work a rotating schedule with weekends off.

Qualifications

• Fluent in English & Spanish (verbal and written).
• Professional phone presence and customer service skills.
• Ability to handle high volume of calls daily.

Responsibilities

• Manage physicians' calendars and schedule appointments.
• Confirm and book patient appointments via phone, email, or text.
• Collect patient information in EMR/CRM systems.

Skills

Bilingual: Fluent in English & Spanish

Strong customer service skills

Highly organized and detail-oriented

Proficiency with scheduling tools

Tools

EMR/CRM systems

Google Workspace

VoIP phone systems

Job description

A leading healthcare service provider is seeking a Bilingual Appointment Setter to assist patients and physicians in scheduling and communication. This full-time remote role requires strong customer service skills and proficiency in EMR systems. Ideal candidates are detail-oriented, highly organized, and capable of managing a high volume of calls. You will work a rotating schedule with weekends off.