Regional Sales Support & Quoting Specialist

UNAVAILABLE; Saltillo; Presencial; MXN 420.000 - 520.000; Jornada completa

Descripción de la vacante

Lennox International is seeking a Regional Support Specialist to join the Ramos Arizpe office, supporting the Commercial HVAC Regional Sales Team based in Richardson, Texas with order management and customer service responsibilities.

You will manage account relationships, create quotations, coordinate with house accounts, handle order entry and delivery, and support credit and collection activities while leveraging MS Office and strong English communication.

Formación

• Bachelor's degree or an equivalent combination of education and experience.
• 5 years related experience.
• Proficient in both written and spoken English.
• Excellent written and verbal communication skills, including effective listening.
• Ability to learn and understand technical terminology.
• Ability to organize multiple projects.
• Detailed knowledge of the organization, products, and/or services.
• Knows MS Office and a variety of other applications.
• Leadership ability.
• Adaptability.

Responsabilidades

• Manage account relationships.
• Create and manage daily customer quotations.
• Negotiate plan and spec jobs with respective house accounts.
• Complete order entry, order maintenance, and management of order delivery process.
• Manage weekly bid schedule.
• Prioritize projects and communicates bid date and time, co-coordinating quoting responsibilities with Commercial Territory Managers.
• Manage quote follow-up process including updating weekly open quote reports and CRM status.
• Assist in credit and collection activities.
• Manage the order credit approval process to avoid delays and past due orders.
• Prepare and manage submittals and orders accurately, reducing overrides and allowances.
• Coordinate and manage quotes and orders within guidelines for residential districts.

Conocimientos

5 years exp

English proficiency

Communication skills

MS Office

Time management

Educación

Bachelor's degree or equivalent

Herramientas

CRM software

Descripción del empleo

Lennox International is seeking a Regional Support Specialist to join the Ramos Arizpe office, supporting the Commercial HVAC Regional Sales Team based in Richardson, Texas with order management and customer service responsibilities.

You will manage account relationships, create quotations, coordinate with house accounts, handle order entry and delivery, and support credit and collection activities while leveraging MS Office and strong English communication.