HVAC Commercial Sales Support Specialist

Lennox-International; Saltillo; Presencial; MXN 180.000 - 260.000; Jornada completa

Descripción de la vacante

Lennox International in Saltillo is seeking a Commercial Sales Support Specialist to assist the Mountain and Mid-West District Sales Teams with quotes, bids, orders, and follow-through to keep projects moving. You’ll partner closely with Commercial Territory Managers to support opportunities and drive timely, accurate order processing.

This role requires detail orientation, customer focus, and a willingness to build a career path in commercial sales within HVACR markets.

Formación

• Bachelor’s degree preferred or equivalent combination of education and relevant experience.
• Strong English communication skills, both written and verbal.
• At least 1 year of related experience in sales support, customer service, operations, or a similar fast-paced environment.
• Ability to read blueprints.
• Proficiency with CRM tools and Microsoft Office.
• Customer-first mindset with the ability to understand needs, provide quality support, and build trust.
• Confidence communicating with internal partners, customers, and vendors in a clear and professional way.
• Industry knowledge in HVAC, construction, manufacturing, or distribution environments.

Responsabilidades

• Create and manage daily customer quotations with a high level of accuracy and responsiveness.
• Support plan-and-spec opportunities by coordinating with house accounts and helping move bids through the sales process.
• Enter and maintain orders while helping manage the delivery process to ensure customers receive timely, accurate support.
• Own and maintain the weekly bid schedule, helping the team stay organized and on deadline.
• Prioritize projects and communicate bid timelines clearly while coordinating responsibilities with Commercial Territory Managers.
• Manage quote follow-up activities, including weekly open quote reporting, CRM updates, and coordination with third-party vendors.
• Assist with credit and collection activities by partnering across teams to resolve issues and support smooth order processing.
• Help manage the order credit approval process to minimize delays and reduce past-due orders.
• Prepare and manage submittals and orders accurately, helping reduce manual overrides and improve order quality.
• Coordinate quotes and orders within established guidelines while supporting strong execution across the district.

Conocimientos

Strong English communication

Customer-first mindset

Relationship-building

Time-management

Attention to detail

Educación

Bachelor’s degree preferred

Herramientas

CRM tools

Microsoft Office

Descripción del empleo

Lennox International in Saltillo is seeking a Commercial Sales Support Specialist to assist the Mountain and Mid-West District Sales Teams with quotes, bids, orders, and follow-through to keep projects moving. You’ll partner closely with Commercial Territory Managers to support opportunities and drive timely, accurate order processing.

This role requires detail orientation, customer focus, and a willingness to build a career path in commercial sales within HVACR markets.