Commercial Sales Administrator II

UNAVAILABLE; Saltillo; Presencial; MXN 180.000 - 280.000; Jornada completa

Descripción de la vacante

Lennox International is seeking a Commercial Sales Support Specialist in Saltillo to assist the Mountain and Mid-West District Sales Team. You will support quotes, bids, orders, and follow-through to deliver a strong customer experience and drive business across regions.

The role emphasizes attention to detail, customer focus, and collaboration with Commercial Territory Managers to ensure timely and accurate order processing.

Formación

• Bachelor's degree or equivalent education/experience.
• Strong English communication skills (written and verbal).
• At least 1 year in sales support, customer service, operations, or similar fast-paced environment.
• Ability to read blueprints.
• Solid knowledge of sales principles, customer engagement, and follow-through.

Responsabilidades

• Create and manage daily customer quotations with high accuracy and responsiveness.
• Coordinate with house accounts to support plan-and-spec opportunities and move bids through the process.
• Enter and maintain orders and assist delivery to ensure timely, accurate support.
• Own and maintain the weekly bid schedule to keep the team on deadline.
• Prioritize projects and clearly communicate bid timelines with Commercial Territory Managers.
• Manage quote follow-up activities, weekly open quote reporting, CRM updates, and vendor coordination.
• Assist with credit and collection activities across teams to resolve issues.
• Help manage the order credit approval process to minimize delays and past-due orders.
• Prepare and manage submittals and orders accurately, reducing manual overrides.
• Coordinate quotes and orders within guidelines while supporting strong district execution.

Conocimientos

English communication

Sales support experience

Blueprint reading

Relationship building

Listening

Persuasion

Negotiation

Time management

Sales principles

Customer focus

HVAC industry knowledge

MS Office

CRM tools

Educación

Bachelor's degree preferred

Herramientas

MS Office

CRM tools

Descripción del empleo

Company Profile

Lennox International(LII)is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.Beginning over125 years ago, Lennox Internationalhas builta strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

Job Description

As a Commercial Sales Support Specialist, you will play an important role in helping our Mountain and Mid-West District Sales Team deliver a strong customer experience and win business across these regions. You’ll partner closely you’re your Commercial Territory Managers to support quotes, bids, orders, and follow-through that keep projects moving. This role offers a strong opportunity for someone who is detail-oriented, customer-focused, and interested in building a career path into commercial sales.

• Create and manage daily customer quotations with a high level of accuracy and responsiveness.
• Support plan-and-spec opportunities by coordinating with house accounts and helping move bids through the sales process.
• Enter and maintain orders while helping manage the delivery process to ensure customers receive timely, accurate support.
• Own and maintain the weekly bid schedule, helping the team stay organized and on deadline.
• Prioritize projects and communicate bid timelines clearly while coordinating responsibilities and priorities with Commercial Territory Managers.
• Manage quote follow-up activities, including weekly open quote reporting, CRM updates, and coordination with third-party vendors.
• Assist with credit and collection activities by partnering across teams to resolve issues and support smooth order processing.
• Help manage the order credit approval process to minimize delays and reduce past-due orders.
• Prepare and manage submittals and orders accurately, helping reduce manual overrides and improve order quality.
• Coordinate quotes and orders within established guidelines while supporting strong execution across the district.

Qualifications

• Bachelor’s degree preferred, or an equivalent combination of education and relevant experience.
• Strong English communication skills, both written and verbal.
• At least 1 year of related experience in sales support, customer service, operations, or a similar fast-paced environment.
• Ability to read blueprints
• Strong relationship-building, listening, persuasion, negotiation, and time-management skills.
• Working knowledge of sales principles and methods, including product positioning, customer engagement, and effective follow-through.
• A customer-first mindset, with the ability to understand needs, provide quality support, and build trust.
• Confidence communicating with internal partners, customers, and vendors in a clear and professional way.
• Industry or product knowledge is helpful, especially in HVAC, construction, manufacturing, or distribution environments.
• Proficiency with Microsoft Office and CRM tools, along with strong attention to detail and organization.