Pool Concierge: Delight Guests & Upsell Spa Services

Hilton; Región Costa Norte; Presencial; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

Hilton in Mexico, Jalisco region, seeks a Pool Concierge to brighten guests’ days at the pool by delivering memorable hospitality experiences. You’ll respond to guest inquiries, welcome guests, handle towel and furniture duties, and conduct pool-area rounds while promoting Hilton services and additional offerings.

Join a renowned hospitality brand focused on exceptional guest experiences, teamwork, and integrity.

Formación

• Customer-focused with a friendly, approachable demeanor.
• Ability to respond promptly to guest requests and inquiries.

Responsabilidades

• Delight our guests: Respond promptly and professionally to guest inquiries, requests, and concerns
• Welcome guests and attend to pool-related needs including providing clean towels and repositioning chairs/umbrellas
• Conduct rounds of the pool area and address guest requests
• Promote additional services: Balinese beds, wine bottles, spa massages to boost profitability
• Promote hotel offerings and encourage use of hotel services and programs

Conocimientos

Guest service

Hospitality

Descripción del empleo

Hilton in Mexico, Jalisco region, seeks a Pool Concierge to brighten guests’ days at the pool by delivering memorable hospitality experiences. You’ll respond to guest inquiries, welcome guests, handle towel and furniture duties, and conduct pool-area rounds while promoting Hilton services and additional offerings.

Join a renowned hospitality brand focused on exceptional guest experiences, teamwork, and integrity.