Payments Health Analytics Specialist

Stripe; Ciudad de México; Presencial; MXN 480.000 - 720.000; Jornada completa

Descripción de la vacante

Stripe's Payments Health Operations team in Mexico City seeks an analyst to monitor payments performance for Stripe's largest users, triage regressions in authentication and cost rates, and provide in-depth analysis to improve acceptance rates while reducing costs and fraud.

You will collaborate with product support, technical account managers, and financial partners to answer inquiries, validate data, and drive operational improvements across Stripe's payments ecosystem.

Formación

• 1 year+ experience in a technical role with SQL queries.
• Experience solving large-scale technical challenges in financial systems.
• Strong analytical skills to investigate root causes and prioritize issues.
• Experience coordinating with technical and non-technical stakeholders.
• Ability to work independently in a fast-paced environment and meet deadlines.
• Excellent written and verbal communication in English and Spanish.

Responsabilidades

• Monitor authorization rates and performance for large users, triage degradation, and communicate findings to account teams and partners.
• Analyze cost checkers to ensure cost models' accuracy.
• Respond to performance inquiries from technical account managers and product support teams.
• Interface with financial partners worldwide to communicate issues and drive resolutions.
• Provide fast, accurate responses to complex partner inquiries.
• Collaborate with internal teams to validate the accuracy of Stripe’s financial data.
• Identify data/process inefficiencies and drive automation to scale operations.
• Reduce manual workloads by improving processes.

Conocimientos

SQL

Analytical thinking

Communication

English & Spanish

Stakeholder management

Herramientas

Python

Scala

Descripción del empleo

Stripe's Payments Health Operations team in Mexico City seeks an analyst to monitor payments performance for Stripe's largest users, triage regressions in authentication and cost rates, and provide in-depth analysis to improve acceptance rates while reducing costs and fraud.

You will collaborate with product support, technical account managers, and financial partners to answer inquiries, validate data, and drive operational improvements across Stripe's payments ecosystem.