AI-Driven Risk Ops Analyst - CDMX

Nubeero Limited; Ciudad de México; Híbrido; MXN 420.000 - 520.000; Jornada completa

Descripción de la vacante

Stripe's Mexico City office is seeking a Risk Operations Associate to execute and improve programs that meet partner and regulatory requirements. You will investigate complex partner and merchant activity, make informed decisions, and own cases from review to resolution.

This role requires 1.5+ years in risk operations, advanced English, and a proactive, autonomous approach in a fast-paced fintech setting at Stripe's CDMX site.

Formación

• 1.5+ years of experience in risk operations, fraud prevention, investigations, disputes, or compliance roles.
• Advanced English fluency; interviews conducted in English.
• Strong written and verbal communication skills.
• Proven investigation skills gathering information from multiple sources and reaching sound conclusions.
• Ability to work autonomously in an ambiguous environment and take ownership.

Responsabilidades

• Investigate partner and merchant activity, identify risks and facts, and take action per established policies.
• Own complex cases from end to end: research, decision-making, documentation, and stakeholder communication.
• Serve as a subject matter expert for assigned operational processes and risk requirements.
• Liaise between financial partners and Stripe merchants, from startups to established institutions.
• Maintain clear, regular cross-functional communication and lead working sessions as needed.
• Identify gaps in systems, policies, and processes and recommend practical improvements.
• Participate in weekly, monthly, quarterly, and annual business reviews for Partner Risk Operations.
• Use AI-assisted workflows to improve quality, speed, and consistency of operations.

Conocimientos

Risk operations

Fraud prevention

Investigations

Disputes

Chargebacks

Financial intelligence

Trust and safety

Compliance

Payments

Descripción del empleo

Stripe's Mexico City office is seeking a Risk Operations Associate to execute and improve programs that meet partner and regulatory requirements. You will investigate complex partner and merchant activity, make informed decisions, and own cases from review to resolution.

This role requires 1.5+ years in risk operations, advanced English, and a proactive, autonomous approach in a fast-paced fintech setting at Stripe's CDMX site.