Risk Operations & Policy Associate

Stripe; Ciudad de México; Presencial; MXN 781.000 - 1.339.000; Jornada completa

Descripción de la vacante

Stripe in Mexico City is seeking a User Policy Specialist to implement and manage operational processes that support responsible market growth and trust among users and partners.

You will assess risks, liaise with financial partners and merchants, and manage escalations while applying Stripe's rules to determine which businesses can use the platform. This role emphasizes data-driven decisions and collaboration across teams.

Formación

• Experience in risk analysis, investigations, or risk operations.
• Excellent English communication skills, both written and verbal.
• Strong diagnostic thinking and data-driven decision making.
• Enjoys in-office collaboration and cross-team support.
• Able to prioritize in a fast-moving environment.
• Proven track record working across teams and with external partners.

Responsabilidades

• Assess risks associated with business partnerships and ensure compliance.
• Investigate, triage escalations, and provide timely responses across channels.
• Collaborate with business units, legal, and partners to align with policy requirements.
• Use analytics to optimize enforcement strategies across Stripe's portfolio.
• Develop and implement User Policy processes to enable compliant growth and market expansion.
• Identify gaps in current User Policy and propose enhancements.
• Participate in business reviews to evaluate policy impact on growth and reputation.

Conocimientos

risk analysis

investigations

risk operations

English communication

diagnostic thinking

cross-team collaboration

prioritization

teamwork

Descripción del empleo

Stripe in Mexico City is seeking a User Policy Specialist to implement and manage operational processes that support responsible market growth and trust among users and partners.

You will assess risks, liaise with financial partners and merchants, and manage escalations while applying Stripe's rules to determine which businesses can use the platform. This role emphasizes data-driven decisions and collaboration across teams.