In-Office Fraud Operations Specialist

Nubeero Limited; Ciudad de México; Híbrido; MXN 360.000 - 600.000; Jornada completa

Descripción de la vacante

Stripe in Mexico City is seeking a Fraud Operations Analyst to join our team and protect payments in a fast-growing fintech environment. You will investigate fraudulent activity, assess risk, and help shape detection strategies to balance customer experience with loss prevention.

Ideal candidates have hands-on fraud analysis or investigations experience, can work data-driven, and collaborate with cross-functional teams. This is an in-office role with some weekend availability as needed.

Formación

• Some experience in fraud analysis, fraud investigations, or fraud operations.
• Experience using data to make assessments and judgments.
• A team-focused mentality and effective problem-solving skills.
• The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented.
• Availability to work 100% in-office.
• You're willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off.

Responsabilidades

• Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors
• Conduct investigations on merchant accounts to support financial partner requirements
• Assess risk factors and trends of potentially fraudulent activity
• Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience
• Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance
• Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team

Conocimientos

Fraud analysis

Fraud investigations

Fraud operations

Data-driven decisions

Team-focused

User-centric approach

Descripción del empleo

Stripe in Mexico City is seeking a Fraud Operations Analyst to join our team and protect payments in a fast-growing fintech environment. You will investigate fraudulent activity, assess risk, and help shape detection strategies to balance customer experience with loss prevention.

Ideal candidates have hands-on fraud analysis or investigations experience, can work data-driven, and collaborate with cross-functional teams. This is an in-office role with some weekend availability as needed.