Tech Operations Analyst: Scale & Impact

Stripe; Ciudad de México; Hybrid; MXN 400,000 - 520,000; Full time

Job summary

Stripe in Mexico City is seeking a recent graduate to join our support team, focusing on diagnosing complex issues, analyzing processes, and collaborating with teams globally. You will develop SQL skills and gain exposure to financial systems within a high‑growth environment.

The role emphasizes problem-solving, analytical thinking, and a user-first mindset, with office‑based collaboration and 50% in-office expectation in Mexico City. Fluency in English is essential.

Qualifications

• Recent graduate with less than 12 months of full-time working experience.
• Experience writing SQL queries to relational databases.
• Strong analytical skills to identify root causes of issues.
• Excellent English communication skills, both written and verbal.
• User-first mindset and passion for solving problems.
• Organized self-starter who can work in a fast-moving environment.
• Experience working in an in-office collaboration setting.
• Willingness to work in Mexico City office 50% of time.

Responsibilities

• Troubleshoot and solve complex problems.
• Analyze processes and implement changes to scale operations and improve user experience.
• Work closely with Stripe teams across the globe.
• Gain insights into how Stripe's customers scale and operate.
• Learn how Stripe operates from the ground up and make a real impact.

Skills

SQL queries

Analytical thinking

English communication

Problem solving

Organized

Fast-paced

Education

Recent graduate

2026 graduate

Tools

Python

Scala

Relational databases

Job description

Stripe in Mexico City is seeking a recent graduate to join our support team, focusing on diagnosing complex issues, analyzing processes, and collaborating with teams globally. You will develop SQL skills and gain exposure to financial systems within a high‑growth environment.

The role emphasizes problem-solving, analytical thinking, and a user-first mindset, with office‑based collaboration and 50% in-office expectation in Mexico City. Fluency in English is essential.