Healthcare Front Desk Specialist - Mérida Onsite

Snapscale; Mérida; Presencial; MXN 20.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary based on experience

Annual performance reviews with salary increase opportunities

Consistent full-time schedule

Long-term growth potential

Descripción de la vacante

A healthcare services provider in Mérida is looking for Healthcare Virtual Assistants to support U.S. medical practices. This onsite role emphasizes patient care and operational excellence, requiring at least 2 years in a healthcare setting and proficiency in English and Spanish. Responsibilities include answering patient calls, managing appointments, and supporting insurance verifications. Benefits include a competitive salary, the potential for future remote work, and a consistent schedule aligned with U.S. business hours.

Formación

• Minimum of 2 years of experience in a healthcare setting.
• Familiarity with medical terminology is a plus.
• Ability to work effectively in a team-oriented environment.

Responsabilidades

• Answer inbound patient calls for doctors’ offices.
• Schedule, reschedule, and confirm appointments.
• Verify insurance benefits (VOB).
• Support prescription refill workflows.

Conocimientos

Experience in a healthcare setting

Proficient in English (B2 or higher) and Spanish

Strong organizational skills

Excellent communication skills

Proficiency in healthcare management software

Attention to detail

Descripción del empleo

A healthcare services provider in Mérida is looking for Healthcare Virtual Assistants to support U.S. medical practices. This onsite role emphasizes patient care and operational excellence, requiring at least 2 years in a healthcare setting and proficiency in English and Spanish. Responsibilities include answering patient calls, managing appointments, and supporting insurance verifications. Benefits include a competitive salary, the potential for future remote work, and a consistent schedule aligned with U.S. business hours.