Part-Time On-Site IT Support Specialist, CDMX

GQ Global; Ciudad de México; On-site; MXN 165,000 - 276,000; Part time

Job summary

GQ Global seeks a part-time Information Technology Specialist in Mexico City to provide day-to-day user support, diagnose issues, and maintain network infrastructure. This on-site role emphasizes security practices, documentation, and collaboration with the IT team to ensure stable operations.

Applicants should bring IT fundamentals, network admin skills, and strong troubleshooting ability. Spanish fluency with English working proficiency is preferred; CompTIA certifications are a plus.

Qualifications

• Strong IT fundamentals and practical experience with common OS and business apps.
• Network administration skills: basic config, monitoring and maintenance.
• Troubleshooting hardware, software and connectivity efficiently.
• Awareness of network security, safe access and incident reporting.
• Customer service skills for clear communication and professional support.
• CompTIA A+/Network+ certifications and help desk experience are beneficial.
• On-site work in Mexico City and ability to manage multiple tasks.
• Fluency in Spanish with working English; strong documentation skills.

Responsibilities

• Provide day-to-day technical support to end users.
• Diagnose and resolve hardware, software, and network issues.
• Maintain network infrastructure and monitor system performance.
• Implement basic security practices to protect data and systems.
• Document support activities and escalate complex issues when needed.
• Collaborate with IT team to ensure stable operations and service quality.

Skills

IT fundamentals

Network admin

Troubleshooting

Network security

Customer service

CompTIA certs

On-site work

Spanish/English

Job description

GQ Global seeks a part-time Information Technology Specialist in Mexico City to provide day-to-day user support, diagnose issues, and maintain network infrastructure. This on-site role emphasizes security practices, documentation, and collaboration with the IT team to ensure stable operations.

Applicants should bring IT fundamentals, network admin skills, and strong troubleshooting ability. Spanish fluency with English working proficiency is preferred; CompTIA certifications are a plus.