Onsite Tech Support Engineer — Windows, Mac & AV

Mriti InfoSystems Inc.

Villahermosa

On-site

MXN 201,000 - 312,000

Full time

29 hours ago
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Job summary

Mriti InfoSystems Inc. is seeking an Onsite Deskside Support/ Service Engineer to provide hands-on IT support for desktops and laptops at the local office. You will also work with global teams on incidents, upgrades and small projects, ensuring security and compliance across devices.

Key responsibilities include configuring Windows/Mac devices, deploying software, managing assets, and assisting onboarding/offboarding while maintaining SLA adherence with internal stakeholders.

Qualifications

  • Strong knowledge of Windows and Mac OS environments.

Responsibilities

  • Provide onsite support for incidents, problem resolution and project implementations.

Skills

Windows OS
Mac OS
ServiceNow
SCCM
Intune
MOS/M365
iOS/Android devices
ITIL awareness

Education

ITIL certification

Tools

ServiceNow

Job description

Mriti InfoSystems Inc. is seeking an Onsite Deskside Support/ Service Engineer to provide hands-on IT support for desktops and laptops at the local office. You will also work with global teams on incidents, upgrades and small projects, ensuring security and compliance across devices.

Key responsibilities include configuring Windows/Mac devices, deploying software, managing assets, and assisting onboarding/offboarding while maintaining SLA adherence with internal stakeholders.

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