Onsite Patient Care Coordinator — Long‑Term Growth

Snapscale; Mérida; Presencial; MXN 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Paid training

Holidays

Annual raises

Full-time schedule

On-site position

Remote work possibility after 1 year

Descripción de la vacante

Snapscale seeks Healthcare Virtual Assistants for an onsite role in Mérida, Mexico, supporting U.S. medical practices. This is a stable, long-term opportunity with emphasis on patient care and operational excellence.

The position offers a new office, equipment, and a professional environment. Competitive salary based on experience and a clear path for growth are provided, with potential remote work after one year, subject to HIPAA compliance.

Formación

• Experience in a clinic, doctor's office, or hospital.
• Familiarity with medical terminology and medical billing is a plus.
• Proficient in English (B2 or higher) and Spanish.
• High-end customer service professionals with excellent phone presence.

Responsabilidades

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Conocimientos

Medical terminology

Medical billing

Bilingual English/Spanish

Customer service

Herramientas

EMR systems

Descripción del empleo

Snapscale seeks Healthcare Virtual Assistants for an onsite role in Mérida, Mexico, supporting U.S. medical practices. This is a stable, long-term opportunity with emphasis on patient care and operational excellence.

The position offers a new office, equipment, and a professional environment. Competitive salary based on experience and a clear path for growth are provided, with potential remote work after one year, subject to HIPAA compliance.