Patient Care Coordinator

Snapscale; Mérida; Presencial; MXN 240.000 - 360.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Paid training

Holidays

Annual raises

Full-time schedule

On-site position

Remote work possibility after 1 year

Descripción de la vacante

Snapscale seeks Healthcare Virtual Assistants for an onsite role in Mérida, Mexico, supporting U.S. medical practices. This is a stable, long-term opportunity with emphasis on patient care and operational excellence.

The position offers a new office, equipment, and a professional environment. Competitive salary based on experience and a clear path for growth are provided, with potential remote work after one year, subject to HIPAA compliance.

Formación

• Experience in a clinic, doctor's office, or hospital.
• Familiarity with medical terminology and medical billing is a plus.
• Proficient in English (B2 or higher) and Spanish.
• High-end customer service professionals with excellent phone presence.

Responsabilidades

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Conocimientos

Medical terminology

Medical billing

Bilingual English/Spanish

Customer service

Herramientas

EMR systems

Descripción del empleo

Healthcare Virtual Assistants Wanted? Onsite – Mérida, MexicoSnapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.This is a professional, long‐term onsite role focused on patient care and operational excellence.

New office, new computer equipment, friendly environment.Immediate positions available for qualified candidates.

Don't miss this opportunity for stable employment!

What You’ll Do

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Who We’re Looking For

• Experience in a clinic, doctor's office, or hospital.
• Familiarity with medical terminology and medical billing is a plus.
• Proficient in English (B2 or higher) and Spanish.
• ORHigh-end customer service professionals with excellent phone presence

What We Offer

• Competitive salary based on experience.
• Paid training and holidays.
• Annual Performance Reviews and Salary increases available.
• Consistent full‐time schedule aligned with U.S. business hours.
• Stable on‐site role with long‐term growth potential.
• Future possibility of remote work after a year (Must meet HIPAA standards)

Snapscale has supported healthcare providers since ****.

The Mérida team is a dedicated delivery center built for long‐term growth.For more information, email ****** of 2 years of experience in a healthcare setting.Strong organizational and multitasking skills.Excellent communication and interpersonal skills.Proficiency in using healthcare management software.Ability to work effectively in a team‑oriented environment.Attention to detail and problem‑solving skills.

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