Onsite Area Shift Leader - Operations & Improvement

Amazon Inc.; Ciudad de México; On-site; MXN 420,000 - 640,000; Full time

Job summary

Amazon Logistics, or AMZL, is seeking an Area Shift Manager to lead a large, diverse team across shifts at one of our operation sites in Mexico City. This onsite role emphasizes safety, productivity, and customer-focused operations.

You will analyze performance, implement corrective actions, and collaborate with other managers to standardize shift processes. The position involves weekend/holiday/overnight shifts and overtime during peak seasons.

Qualifications

• Bachelor's degree or equivalent required.
• 2+ years of performance metrics, process improvement or lean techniques experience.
• Flexibility to work weekends, nights, and holidays.
• Advanced Excel skills including pivot tables, macros, VLOOKUP, and VBA helpful.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to maintain quality and productivity across shifts.
• Lead a team and manage administrative tasks while building a strong team culture.
• Analyze performance and suggest process improvements to optimize operations and customer service.
• Collaborate with managers to standardize shift processes.

Skills

Lean techniques

Excel advanced

Performance metrics

Flexible schedule

Education

Bachelor's degree or equivalent

Job description

Amazon Logistics, or AMZL, is seeking an Area Shift Manager to lead a large, diverse team across shifts at one of our operation sites in Mexico City. This onsite role emphasizes safety, productivity, and customer-focused operations.

You will analyze performance, implement corrective actions, and collaborate with other managers to standardize shift processes. The position involves weekend/holiday/overnight shifts and overtime during peak seasons.