Onboarding & HR Shared Services Coordinator

Diebold Inc.; Atizapán de Zaragoza; Remote; MXN 180,000 - 300,000; Full time

Job summary

Diebold Nixdorf is seeking an onboarding coordinator to deliver a smooth, engaging, and efficient experience for new hires in Mexico. You will handle administration, logistics, and communications to ensure a welcoming start and accurate records.

You will work with HR, Hiring Managers, and new employees, applying HR policies, maintaining data in HRIS and ATS, and supporting continuous improvement of the onboarding process.

Qualifications

• Bachelor’s degree in Psychology, Business Administration, or related field.
• 1–3 years of experience in HR coordination, onboarding, or administrative roles.
• Experience with HR systems and virtual onboarding platforms is a plus.
• Fluency in English is preferred.

Responsibilities

• Gains familiarity with Shared Services HR Specialist functions and processes.
• With guidance, performs basic specialist duties, including: Entering employee and employment data into the HRIS system.
• Preparing new-hire and employee change of status documentation.
• Providing first‑level support in response to basic and recurring employee questions.
• Providing guidance to employees and managers regarding HR policies and practices.
• Supporting and preparing documentation for employee on‑and off‑boarding.
• Preparing standard periodic information and status reports.
• Escalating difficult and unfamiliar issues to more senior levels.
• Creates and delivers employment‑related packets to appropriate parties ( For Example, new‑hire, life change, change of status, termination, etc).
• Learns and complies with DN HR standards and policies.
• Learns and complies with government regulations governing HR practices.
• Assists with special projects as assigned.

Skills

HR coordination

Onboarding

Administrative support

Communication

Organizational skills

Education

Bachelor’s degree in Psychology, Business Administration, or related field

Tools

HRIS

ATS

Microsoft 365

Job description

Diebold Nixdorf is seeking an onboarding coordinator to deliver a smooth, engaging, and efficient experience for new hires in Mexico. You will handle administration, logistics, and communications to ensure a welcoming start and accurate records.

You will work with HR, Hiring Managers, and new employees, applying HR policies, maintaining data in HRIS and ATS, and supporting continuous improvement of the onboarding process.