Associate HR Shared Services Specialist

Diebold Inc.; Atizapán de Zaragoza; Remote; MXN 180,000 - 300,000; Full time

Job summary

Diebold Nixdorf is seeking an onboarding coordinator to deliver a smooth, engaging, and efficient experience for new hires in Mexico. You will handle administration, logistics, and communications to ensure a welcoming start and accurate records.

You will work with HR, Hiring Managers, and new employees, applying HR policies, maintaining data in HRIS and ATS, and supporting continuous improvement of the onboarding process.

Qualifications

• Bachelor’s degree in Psychology, Business Administration, or related field.
• 1–3 years of experience in HR coordination, onboarding, or administrative roles.
• Experience with HR systems and virtual onboarding platforms is a plus.
• Fluency in English is preferred.

Responsibilities

• Gains familiarity with Shared Services HR Specialist functions and processes.
• With guidance, performs basic specialist duties, including: Entering employee and employment data into the HRIS system.
• Preparing new-hire and employee change of status documentation.
• Providing first‑level support in response to basic and recurring employee questions.
• Providing guidance to employees and managers regarding HR policies and practices.
• Supporting and preparing documentation for employee on‑and off‑boarding.
• Preparing standard periodic information and status reports.
• Escalating difficult and unfamiliar issues to more senior levels.
• Creates and delivers employment‑related packets to appropriate parties ( For Example, new‑hire, life change, change of status, termination, etc).
• Learns and complies with DN HR standards and policies.
• Learns and complies with government regulations governing HR practices.
• Assists with special projects as assigned.

Skills

HR coordination

Onboarding

Administrative support

Communication

Organizational skills

Education

Bachelor’s degree in Psychology, Business Administration, or related field

Tools

HRIS

ATS

Microsoft 365

Job description

The Onboarding Coordinator is responsible for delivering a smooth, engaging, and efficient onboarding experience for new hires. This role ensures all administrative, logistical, and communication steps of the onboarding process are executed seamlessly, supporting both new employees and internal stakeholders such as HR and Hiring Managers.

Responsibilities

• Gains familiarity with Shared Services HR Specialist functions and processes.
• With guidance, performs basic specialist duties, including: Entering employee and employment data into the HRIS system.
• Preparing new-hire and employee change of status documentation.
• Providing first‑level support in response to basic and recurring employee questions.
• Providing guidance to employees and managers regarding HR policies and practices.
• Supporting and preparing documentation for employee on‑and off‑boarding.
• Preparing standard periodic information and status reports.
• Escalating difficult and unfamiliar issues to more senior levels.
• Creates and delivers employment‑related packets to appropriate parties ( For Example, new‑hire, life change, change of status, termination, etc).
• Learns and complies with DN HR standards and policies.
• Learns and complies with government regulations governing HR practices.
• Assists with special projects as assigned.

Qualifications

Required Qualifications

• Bachelor’s degree in Psychology, Business Administration, or related field
• 1–3 years of experience in HR coordination, onboarding, or administrative roles.
• Experience with HR systems and virtual onboarding platforms is a plus
• Fluency in English is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time‑management abilities.
• High attention to detail and accuracy.
• Ability to coordinate across multiple stakeholders.
• Customer‑service mindset and empathetic approach.
• Comfort with HRIS, ATS, and Microsoft 365 tools.

About Us

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.