Onboarding Specialist - HR Shared Services

Diebold Nixdorf, Incorporated; Ciudad López Mateos; On-site; MXN 167,000 - 257,000; Full time

Job summary

Diebold Nixdorf, Incorporated is seeking an Onboarding Coordinator to deliver a smooth, engaging onboarding experience for new hires in a dynamic environment. You will handle administrative, logistical, and communication steps of the onboarding process, supporting both new employees and internal stakeholders such as HR and Hiring Managers.

Key duties include entering employee data into the HRIS, preparing new-hire records, providing first‑level answers to routine questions, guiding managers on

Qualifications

• Bachelor’s degree in Psychology, Business Administration, or related field.
• 1–3 years of experience in HR coordination, onboarding, or administrative roles.
• Experience with HR systems and virtual onboarding platforms is a plus.

Responsibilities

• Deliver a smooth onboarding experience for new hires and support HR and Hiring Managers.
• Enter employee data into the HRIS system and prepare new-hire documentation.
• Provide first-level responses to routine employee questions and guide on HR policies.
• Prepare and maintain employee on- and off-boarding documentation and status reports.
• Escalate complex issues to more senior levels and support special HR projects.

Skills

Communication

Organizational skills

Time management

Attention to detail

Stakeholder coordination

Customer service mindset

Empathy

HR systems

Microsoft 365 tools

Education

Bachelor’s degree in Psychology

Bachelor’s degree in Business Administration

Tools

HRIS

ATS

Microsoft 365

Job description

Diebold Nixdorf, Incorporated is seeking an Onboarding Coordinator to deliver a smooth, engaging onboarding experience for new hires in a dynamic environment. You will handle administrative, logistical, and communication steps of the onboarding process, supporting both new employees and internal stakeholders such as HR and Hiring Managers.

Key duties include entering employee data into the HRIS, preparing new-hire records, providing first‑level answers to routine questions, guiding managers on