Shipping & Logistics Specialist

J-K Network Services; Veracruz; On-site; MXN 59,769 - 83,013; Full time

Benefits offered by this job

Performance Bonus

Leave Credits

Company Christmas gift

Company sponsored events

Free parking

Opportunities for promotion

Promotion to permanent employee

HMO

Government Mandated Benefits

13th month pay

Job summary

A diversified organization in Veracruz is seeking a Shipping Customer Assistant to coordinate domestic and international shipments. The role involves acting as the primary customer contact for inquiries, providing order status updates, and preparing shipping documents. The ideal candidate should have a bachelor's degree (or be an undergraduate) and be willing to undergo training. Benefits include a performance bonus, leave credits, and opportunities for promotion. This is an onsite position with a fixed daytime schedule.

Qualifications

• Bachelor's Degree holder of any course, open to undergraduate.
• With or without experience are encouraged to apply.
• Willing to undergo training.
• Willing to work using emails and calls with customers.
• Amendable to work onsite.
• Amendable to attend face-to-face interview.

Responsibilities

• Act as the primary customer contact for shipping-related inquiries.
• Provide order status updates, delivery confirmations, and shipment tracking information.
• Arrange and coordinate domestic and international shipments with carriers and freight forwarders.
• Prepare and verify shipping documents such as invoices, packing lists, bills of lading, and customs paperwork.
• Monitor shipment schedules and track deliveries to ensure on-time arrival.
• Resolve shipping issues, delays, damages, or discrepancies with carriers.

Job description

A diversified organization in Veracruz is seeking a Shipping Customer Assistant to coordinate domestic and international shipments. The role involves acting as the primary customer contact for inquiries, providing order status updates, and preparing shipping documents. The ideal candidate should have a bachelor's degree (or be an undergraduate) and be willing to undergo training. Benefits include a performance bonus, leave credits, and opportunities for promotion. This is an onsite position with a fixed daytime schedule.