On-Site Customer Care Specialist | Fluent English & Growth

Intugo; Ciudad Obregón; On-site; MXN 134,000 - 167,000; Full time

Benefits offered by this job

Food Stamps

Statutory Benefits

Growth Opportunities

Job summary

Intugo, in partnership with a financial servicing technology and contact center specialist, seeks a Customer Service Specialist in Ciudad Obregón, Sonora. Fluency in English and a passion for delivering support are essential.

Base monthly gross salary is MXN 12,000 with a bonus up to MXN 3,000 and total monthly gross income up to MXN 15,000. On-site work with standard shift hours and growth opportunities are provided.

Qualifications

• Advanced/fluent English communication required.
• Minimum 6 months customer service experience.
• Strong multitasking and time-management skills.

Responsibilities

• Handle inbound and outbound customer calls.
• Assist customers with navigating online application processes and educate them on products and services.
• Support clients with payment scheduling or account adjustments.
• Document all client interactions accurately in internal systems.

Skills

English Proficiency

Multitasking

Time Management

Customer Service

Job description

Intugo, in partnership with a financial servicing technology and contact center specialist, seeks a Customer Service Specialist in Ciudad Obregón, Sonora. Fluency in English and a passion for delivering support are essential.

Base monthly gross salary is MXN 12,000 with a bonus up to MXN 3,000 and total monthly gross income up to MXN 15,000. On-site work with standard shift hours and growth opportunities are provided.