Night-Shift Logistics Support Specialist II – Monterrey

Uber Freight; Monterrey; Presencial; MXN 516.173 - 688.231; Jornada completa

Descripción de la vacante

Uber Freight in Monterrey is looking for a Customer Support Specialist II for the 4x4 Night Shift to assist U.S. and Canada operations. The role involves accurate data entry, appointment scheduling, and resolving delivery exceptions.

The successful candidate must have advanced English skills and at least 2 years of experience in customer interaction. This role requires working through the night and adapting to a dynamic team environment.

Uber Freight offers a unique opportunity to be part of a leading logistics technology company. They are committed to diversity and equality in employment.

Formación

• 2 years of experience with customer interaction – or – bachelor’s degree and one year of experience with customer interaction.

Responsabilidades

• Quickly review information and resolve issues.
• Make calls to facilities to resolve escalations.
• Communicate prompt updates to carriers/customers.

Conocimientos

Advanced English, verbal and written

Problem-solving

Effective communication

Empathy and understanding

Adaptability

Descripción del empleo

Uber Freight in Monterrey is looking for a Customer Support Specialist II for the 4x4 Night Shift to assist U.S. and Canada operations. The role involves accurate data entry, appointment scheduling, and resolving delivery exceptions.

The successful candidate must have advanced English skills and at least 2 years of experience in customer interaction. This role requires working through the night and adapting to a dynamic team environment.

Uber Freight offers a unique opportunity to be part of a leading logistics technology company. They are committed to diversity and equality in employment.