New Patient Care & Scheduling Coordinator

Solvo Global Careers; San Lucas Ojitlán; Presencial; MXN 201.000 - 290.000; Jornada completa

Descripción de la vacante

Solvo Global Careers is seeking a New Patient Coordinator to be the primary point of contact for new patients, attorneys, chiropractors, urgent care offices, and other medical providers. The role coordinates patient intake, collects accurate information, and ensures a seamless onboarding experience.

You will schedule appointments, manage follow-ups, and respond promptly to inquiries via phone, email, and messaging platforms, maintaining professional communication and a patient-centered approach

Formación

• Minimum 1 year of healthcare experience.
• Experience communicating with patients and healthcare providers.
• Background in medical reception or scheduling.
• Excellent written and verbal communication.

Responsabilidades

• Serve as the main contact for new patients and providers.
• Coordinate new patient intake processes.
• Collect and verify patient information accurately.
• Schedule appointments and manage follow-ups.
• Respond promptly to inquiries via phone, email, and messaging.
• Deliver a professional, patient-centered experience.

Conocimientos

Patient intake

Scheduling coordination

Multi-channel communication

Attention to detail

Empathetic approach

Fast-paced environment

Team collaboration

Descripción del empleo

Solvo Global Careers is seeking a New Patient Coordinator to be the primary point of contact for new patients, attorneys, chiropractors, urgent care offices, and other medical providers. The role coordinates patient intake, collects accurate information, and ensures a seamless onboarding experience.

You will schedule appointments, manage follow-ups, and respond promptly to inquiries via phone, email, and messaging platforms, maintaining professional communication and a patient-centered approach