Multi-Channel Customer Support Specialist

TaskUs; Tijuana; Presencial; MXN 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical expense insurance

Paid Birthday Leave

Food vouchers

School Tuition programs

Descripción de la vacante

TaskUs in Tijuana, Baja California is hiring a Customer Support Representative. This role involves providing excellent service to customers via phone, email, and chat. Tasks include issue resolution and documenting interactions effectively.

The company offers competitive benefits including medical insurance, paid time off starting at 21 days, and school tuition programs, presenting a supportive workplace that celebrates diversity.

Formación

• Must be willing to complete assessments that include a typing test of 25+ wpm.
• Great communication skills, written and orally.
• Must be adaptable and flexible.

Responsabilidades

• Research and resolve issues reported by clients.
• Manage and maintain a test lab of devices.
• Document customer interactions according to procedures.

Conocimientos

Great communication skills

Adaptability and flexibility

Customer service experience

Descripción del empleo

TaskUs in Tijuana, Baja California is hiring a Customer Support Representative. This role involves providing excellent service to customers via phone, email, and chat. Tasks include issue resolution and documenting interactions effectively.

The company offers competitive benefits including medical insurance, paid time off starting at 21 days, and school tuition programs, presenting a supportive workplace that celebrates diversity.