Manufacturing IT Technician: Windows, Network & Hardware

Grupo TECMA; Ciudad Juárez; On-site; MXN 180,000 - 280,000; Full time

Job summary

Grupo TECMA seeks an IT Technician to provide technical support for employees and maintain computer systems, networks, hardware, and software in a manufacturing setting. The role requires strong troubleshooting, customer-service skills, and the ability to manage multiple tasks under pressure.

The ideal candidate has a IT/CS focus with 2+ years in a similar role, solid knowledge of Windows OS, Microsoft 365, Active Directory, TCP/IP, LAN/Wi‑Fi, and basic security practices.

Qualifications

• Bachelor’s or technical degree in IT, CS, or related field.
• 2+ years of IT technical support experience.
• Experience troubleshooting hardware, software, OS, and networks.
• Knowledge of Windows OS, Microsoft 365, AD, TCP/IP, LAN/Wi‑Fi, and basic networking.

Responsibilities

• Provide technical support to Grupo TECMA employees.
• Ensure proper operation of computer systems, networks, hardware, and software and other IT equipment.
• Troubleshoot hardware, software, operating systems, and networks.
• Assist in a manufacturing environment with IT-related tasks.

Skills

Troubleshooting

Customer service

Communication

Prioritization

Education

Bachelor’s degree or technical degree in IT / CS / Systems Engineering

Tools

Windows OS

Microsoft 365

Active Directory

TCP/IP & Networking

Job description

Grupo TECMA seeks an IT Technician to provide technical support for employees and maintain computer systems, networks, hardware, and software in a manufacturing setting. The role requires strong troubleshooting, customer-service skills, and the ability to manage multiple tasks under pressure.

The ideal candidate has a IT/CS focus with 2+ years in a similar role, solid knowledge of Windows OS, Microsoft 365, Active Directory, TCP/IP, LAN/Wi‑Fi, and basic security practices.