Maintenance Coordinator

VPM Solutions; México; A distancia; MXN 167.400 - 279.000; Jornada completa

Descripción de la vacante

A property management firm in Mexico is seeking a proactive Virtual Assistant to support Property Coordinators. You will manage maintenance requests, coordinate with various stakeholders, and maintain accurate records. The ideal candidate is detail-oriented, experienced in property management, and fluent in both English and Spanish. This full-time role involves remote work with flexible hours after a probationary period.

Formación

• Experience in property management or maintenance coordination preferred.
• Property Meld experience required.
• Professional and reliable with high integrity.
• Comfortable with remote work and virtual tools.

Responsabilidades

• Respond promptly to maintenance requests via Property Meld.
• Coordinate with owners, tenants, and vendors to schedule maintenance.
• Assess damages and gather vendor estimates for approval.
• Follow up with stakeholders for satisfaction on completed work.
• Maintain accurate records of requests and communications.
• Help organize and prioritize tasks for efficiency.

Conocimientos

Excellent communication skills in English & Spanish

Strong organizational skills

Attention to detail

Proactive and solution-oriented

Herramientas

Property Meld

Zoom

Email

Phone

Descripción del empleo

Position Overview

We are seeking a detail-oriented and proactive Virtual Assistant to support our Property Coordinators in managing maintenance requests through Property Meld. You’ll handle simple maintenance requests, coordinate with owners, tenants, and vendors, and ensure follow-ups are completed on time. This role is key in supporting the Property Coordinators so they can focus on larger issues in the field. During work hours, the VA will remain on Zoom with the coordinators for quick communication and clarification.

What You’ll Do

• Respond promptly and professionally to maintenance requests via Property Meld
• Coordinate with owners, tenants, and vendors to schedule maintenance and resolve issues
• Assess damages (tenant vs. owner responsibility) and gather vendor estimates for approval
• Follow up with stakeholders to ensure satisfaction with completed work
• Maintain accurate records of requests, communications, and updates in Property Meld
• Help organize and prioritize tasks for efficiency and preventative maintenance
• Provide administrative support (scheduling, reporting, documentation) as needed

Qualifications

• Experience in property management or maintenance coordination preferred
• Property Meld experience required
• Excellent communication skills in English & Spanish
• Strong organizational skills and attention to detail
• Proactive, solution-oriented, and able to work independently
• Comfortable with remote work and virtual tools (Zoom, email, phone, etc.)
• Professional and reliable with high integrity

Hours of Operation

• Monday to Friday
• 9 AM – 5 PM (after 90-day probationary period, part-time moving to full-time)

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative, Customer Service, and Project Management

We are seeking to fill this role at VPM Solutions. Referrals increase your chances of interviewing by 2x.