Assistant Property Manager

RTM Connect by BetterWho; México; A distancia; MXN 201.883 - 252.353; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote working opportunity

Professional growth potential

Descripción de la vacante

A property management firm is seeking an experienced Assistant Property Manager to support day-to-day operations for residential properties. The ideal candidate is proactive and skilled in tenant relations with at least 2 years of experience. Responsibilities include managing maintenance requests, vendor coordination, and providing administrative support. This is a full-time remote position offering a salary based on experience.

Formación

• Minimum 2 years of property management experience, preferably in US-based companies.
• Strong multitasking and time-management abilities are required.
• Light bookkeeping experience is a plus.

Responsabilidades

• Serve as the primary point of contact for tenants, owners, and vendors.
• Receive, dispatch, and manage maintenance requests.
• Troubleshoot maintenance issues with residents.
• Coordinate with vendors for timely completion of work orders.
• Draft lease agreements and communicate updates.

Conocimientos

Excellent English communication skills

Bilingual (Spanish/English)

Strong organizational abilities

Problem-solving skills

Calm under pressure

Herramientas

Property management software (e.g., Rentvine, LeadSimple, AppFolio)

Descripción del empleo

Overview

We are seeking a skilled Assistant Property Manager to support day-to-day operations for residential properties. This role will serve as the primary point of contact for residents, assisting the Property Manager in delivering a seamless tenant experience and ensuring property standards are maintained.

A key focus of this role is maintenance coordination, including handling requests, troubleshooting issues, and working with vendors.

The ideal candidate is proactive, detail-oriented, tech-savvy, bilingual (Spanish/English preferred), and experienced in property management support and tenant relations.

Key Responsibilities

• Serve as the primary point of contact for tenants, owners, and vendors, ensuring excellent customer service.
• Receive, dispatch, and manage maintenance requests from start to completion.
• Troubleshoot maintenance issues by guiding residents through solutions.
• Coordinate with vendors: scheduling, following up, and ensuring timely completion of work orders.
• Maintain and grow the vendor network through sourcing and relationship-building.
• Support property turnovers, leasing, and move-in/move-out processes.
• Draft lease agreements and renewals; communicate updates to bookkeepers.
• Review inspection videos and flag potential health and safety concerns.
• Follow up on delinquent balances and assist with rent collection tracking.
• Review invoices, compare against requested work, and resolve discrepancies.
• Schedule and track semi-annual property inspections.
• Provide day-to-day administrative support to the Property Manager.
• Answer tenant calls and provide timely assistance on behalf of the Property Manager.

Requirements

• Minimum 2 years of property management experience, preferably in US-based companies.
• Excellent English communication skills; bilingual (Spanish/English) is preferred.
• Strong organizational, multitasking, and time-management abilities.
• Experience with property management software (Rentvine, LeadSimple, AppFolio) preferred; must be a fast learner.
• Proven ability to remain calm under pressure and handle multiple priorities.
• Strong written updates, task discipline, and problem-solving skills.
• Light bookkeeping experience is a plus.
• Familiarity with Texas single-family rental market is a plus.

What We Offer

• Full-time remote position
• Salary: $8-10 (Based on experience)
• Opportunity to work closely with an experienced property management team
• Exposure to multiple facets of property management, including leasing, maintenance, and tenant relations
• Professional growth potential within the role