Luxury Housekeeping Manager — Lead Multicultural Team

Four Seasons Hotels Ltd; San Luis Potosí; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Complementary nights across Four Seas

Life and major medical insurance

Employee restaurant and transport

Uniform laundry service

Job summary

Four Seasons Punta Mita seeks a Housekeeping Manager to lead luxury department operations, maintaining impeccable standards for guest rooms and public areas.

You will supervise a multicultural team, set schedules, monitor payroll, and collaborate with Engineering, Front Office, and Rooms to deliver extraordinary guest experiences. A hotel management background and fluent English/Spanish are required.

Qualifications

• Three to five years’ experience in a management role in housekeeping.
• Bilingual in English and Spanish.
• Strong interpersonal and coaching skills.
• Proven leadership in multicultural teams.
• Willingness to work irregular hours and weekends.
• College degree or diploma in hotel management or related field.

Responsibilities

• Lead housekeeping operations to meet luxury hotel standards.
• Coordinate with Engineering, Front Office, and Rooms divisions.
• Oversee scheduling, staffing, and payroll accuracy.
• Ensure safety and cleanliness compliance across outlets and guest areas.

Skills

Bilingual

Leadership

Communication

Team management

Planning

Education

Hotel management degree

Tools

MS Excel

MS Word

Job description

Four Seasons Punta Mita seeks a Housekeeping Manager to lead luxury department operations, maintaining impeccable standards for guest rooms and public areas.

You will supervise a multicultural team, set schedules, monitor payroll, and collaborate with Engineering, Front Office, and Rooms to deliver extraordinary guest experiences. A hotel management background and fluent English/Spanish are required.