Logistics Operations & Carrier Performance Analyst

SmartRecruiters, Inc.; Santa Rosa Jauregui; Presencial; MXN 400.000 - 480.000; Jornada completa

Descripción de la vacante

SmartRecruiters, Inc. seeks a Logistics Analyst to oversee end-to-end transportation and logistics operations, driving superior customer service and on-time delivery.

You will optimize carrier performance and logistics flows using best practices and ERP systems to maintain operational excellence. The role requires 3–5 years in logistics, with experience in Import/Export, customs clearance, and Carta Porte compliance.

Formación

• 3–5 years of experience in Logistics Analyst / Customer Service Logistics.
• Experience in Import / Export, Customs Clearance & Regulations.
• Knowledge of Carta Porte, Transportation Compliance and carrier SLAs.

Responsabilidades

• Follow internal regulations and safety requirements.
• Monitor and manage carrier performance against SLAs to ensure on-time delivery.
• Collaborate with Customer Service, Planning, Purchasing and commercial teams as the primary operational liaison.
• Lead resolution of logistics exceptions, route delays and freight claims.
• Coordinate shipping documentation, customs clearance processes and import/export procedures.

Conocimientos

Logistics analysis

Carrier relationship management

Customer service logistics

Import/Export regulations

Transportation compliance

Educación

Bachelor's Degree in Logistics, Supply Chain, Industrial Engineering, or related field

Herramientas

ERP systems

Google Workspace

Descripción del empleo

SmartRecruiters, Inc. seeks a Logistics Analyst to oversee end-to-end transportation and logistics operations, driving superior customer service and on-time delivery.

You will optimize carrier performance and logistics flows using best practices and ERP systems to maintain operational excellence. The role requires 3–5 years in logistics, with experience in Import/Export, customs clearance, and Carta Porte compliance.