Lead Public Areas Supervisor - Luxury Hotel

One&Only Resorts; San José del Cabo; On-site; MXN 180,000 - 240,000; Full time

Job summary

One&Only Palmilla in Los Cabos is seeking a Housekeeping Supervisor to coordinate and oversee the cleanliness and presentation of the hotel's public areas. You will lead a team, ensure hygiene, safety, and quality protocols, and align with Forbes Travel Guide and LQA standards to deliver luxurious guest environments.

The role requires hands-on leadership, strong organization, problem solving, and a commitment to warmth and authenticity of the brand; you will schedule work, train staff, conduct

Qualifications

• Experience leading housekeeping teams and coordinating public areas.
• Knowledge of hygiene, safety, and sanitation standards.
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Oversee cleanliness and presentation of public areas according to hotel policies.
• Coordinate staff assignments and scheduling to ensure efficiency.
• Conduct regular inspections of restrooms, lobbies, and outlets.
• Ensure adherence to safety, hygiene and sanitation protocols.
• Record daily activities and incidents in the departmental logbook.

Skills

Leadership

Cleaning techniques

Organization

Attention to detail

Communication

Customer service

Health & safety

Report writing

Shift flexibility

Spanish language

Job description

One&Only Palmilla in Los Cabos is seeking a Housekeeping Supervisor to coordinate and oversee the cleanliness and presentation of the hotel's public areas. You will lead a team, ensure hygiene, safety, and quality protocols, and align with Forbes Travel Guide and LQA standards to deliver luxurious guest environments.

The role requires hands-on leadership, strong organization, problem solving, and a commitment to warmth and authenticity of the brand; you will schedule work, train staff, conduct