Lead Prestige Beauty Counter Manager

The Estée Lauder Companies Inc.; Monterrey; On-site; MXN 300,000 - 420,000; Full time

Benefits offered by this job

Competitive remuneration

Job summary

The Estée Lauder Companies Inc. in Monterrey, MX seeks a dynamic Counter Manager to lead and coach a team of Sales Associates, driving sales, service and operations to exceed targets.

You will implement an agile business plan to recruit and retain customers via strategic events, exceptional CRM, and the leadership of a high-performing team. This role offers growth within prestige beauty and a strong development culture.

Qualifications

• Effective verbal and written communication skills.
• Excellent interpersonal skills and ability to win customers.
• Results oriented with drive to meet objectives.
• Capable of proactive planning and coaching others.
• Ability to develop financial plans and manage resources.

Responsibilities

• Lead, coach and develop a team of Sales Associates to achieve targets.
• Recruit, retain and manage customers through strategic in-store events.
• Execute agile business plans with strong CRM and customer relationship focus.
• Collaborate on business planning and performance metrics.

Skills

Team leadership

Effective communication

Interpersonal skills

Results oriented

Proactive

Customer needs awareness

Discretion

Diplomacy

Attention to detail

Autonomous working

Tools

Microsoft Excel

Email

Job description

The Estée Lauder Companies Inc. in Monterrey, MX seeks a dynamic Counter Manager to lead and coach a team of Sales Associates, driving sales, service and operations to exceed targets.

You will implement an agile business plan to recruit and retain customers via strategic events, exceptional CRM, and the leadership of a high-performing team. This role offers growth within prestige beauty and a strong development culture.