In-Store Beauty Counter Lead & Growth Champion

The Estée Lauder Companies; Monterrey; On-site; MXN 300,000 - 420,000; Full time

Job summary

The Estee Lauder Companies Inc. in Monterrey seeks a dynamic Counter Manager to lead and develop a high performing team of Sales Associates, driving sales, customer service and store operations.

You will coach and guide staff, plan and execute in‑store events, and build lasting customer relationships in the prestige beauty space. This role emphasizes strategic planning, team development, and operational excellence, with a strong focus on meeting and exceeding store targets and brand standards in

Qualifications

• Retail sales experience.
• Team leadership experience.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Proficient with computer systems, including email and Excel.

Responsibilities

• Lead, coach and develop Sales Associates to achieve sales, customer service and operational targets.
• Execute agile business plans to recruit and retain customers through strategic targeting and events.
• Provide exceptional customer relationship management and leadership of a high performing team.
• Monitor performance and maintain brand standards in a fast-paced retail environment.

Skills

Leadership

Coaching

Customer service

Team management

Communication

Results oriented

Tools

Microsoft Excel

Job description

The Estee Lauder Companies Inc. in Monterrey seeks a dynamic Counter Manager to lead and develop a high performing team of Sales Associates, driving sales, customer service and store operations.

You will coach and guide staff, plan and execute in‑store events, and build lasting customer relationships in the prestige beauty space. This role emphasizes strategic planning, team development, and operational excellence, with a strong focus on meeting and exceeding store targets and brand standards in