Prestige Beauty Counter Leader & Growth Coach

The Estée Lauder Companies; Mérida; Vor Ort; MXN 223.000 - 402.000; Vollzeit

Zusammenfassung

The Estée Lauder Companies in Mérida seeks a dynamic Counter Manager to lead, coach and develop a team of Sales Associates, driving sales and exceptional service in a prestige beauty environment.

You will own the store plan, recruit and retain customers through events, CRM and strategic targeting, while coaching others to reach their potential and advance in their careers with the company.

Qualifikationen

• Proven leadership and coaching in retail or fast-paced environments.
• Strong verbal and written communication skills.
• Experience driving sales through customer service and events.
• Ability to plan, execute and monitor store initiatives.
• Comfort with basic computer systems and Excel for reporting.
• Track record of developing and retaining a high-performing team.

Aufgaben

• Lead, coach and develop the team of Sales Associates to hit sales, service and operational targets.
• Create and execute an agile store business plan to recruit and retain customers.
• Drive in-store events, CRM and customer relationship management.
• Provide leadership to deliver consistent customer experiences.
• Balance business planning with people development for long-term progression.

Kenntnisse

Leadership skills

Communication

Customer service orientation

Team development

Strategic planning

Organization

Tools

Microsoft Excel

Email systems

Jobbeschreibung

The Estée Lauder Companies in Mérida seeks a dynamic Counter Manager to lead, coach and develop a team of Sales Associates, driving sales and exceptional service in a prestige beauty environment.

You will own the store plan, recruit and retain customers through events, CRM and strategic targeting, while coaching others to reach their potential and advance in their careers with the company.