Lead, HR System Design (SAP SuccessFactors)

Royal Caribbean Group; Ciudad de México; Hybrid; MXN 150,000 - 210,000; Full time

Job summary

Royal Caribbean Group is seeking a Lead, HR System Design to manage hands-on administration, configuration, maintenance, and continuous improvement of HR technology platforms, including SAP SuccessFactors and custom apps. You will partner with HR, IT, and business stakeholders to drive system enhancements, testing, releases, and user support.

Based in Mexico City, this onsite role requires deep HRIS expertise, strong configuration capabilities, and the ability to translate business requirements

Qualifications

• 6+ years of experience supporting HR technology, HRIS platforms, CAM tools, or enterprise applications.
• 2+ years hands-on configuration and administration experience of SAP SuccessFactors or Custom Applications.
• Experience configuring and supporting multiple SuccessFactors modules and/or Crew Movement tools.

Responsibilities

• Configure hands-on configuration and maintenance of HR & CAM platforms including SAP SuccessFactors and custom applications.
• Support implementation of new system functionality, enhancements, integrations, and releases.
• Translate requirements into detailed system configuration and technical specifications.
• Collaborate with stakeholders to clarify requirements and assess feasibility.
• Maintain technical backlog items and provide effort estimates for configuration activities.

Skills

HR technology experience

SAP SuccessFactors

HRIS administration

SDLC

Agile methodologies

Stakeholder collaboration

Documentation

Tools

Salesforce

ServiceNow

Job description

Royal Caribbean Group is seeking a Lead, HR System Design to manage hands-on administration, configuration, maintenance, and continuous improvement of HR technology platforms, including SAP SuccessFactors and custom apps. You will partner with HR, IT, and business stakeholders to drive system enhancements, testing, releases, and user support.

Based in Mexico City, this onsite role requires deep HRIS expertise, strong configuration capabilities, and the ability to translate business requirements