LATAM Enterprise Accounts Leader — Growth & Renewals

Zappi; México; Presencial; MXN 2.000.000 - 2.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited vacation

Mental health day

Remote-friendly

Personal development budget

Wellbeing benefits

Coaching & mentorship

Descripción de la vacante

Zappi in Mexico is seeking a revenue-centric Account Manager to own and expand enterprise customer relationships across LATAM, developing new business and guiding renewals. You will drive adoption of Zappi's agile research solutions, working across sales, customer success, and marketing to deliver measurable value and year-over-year growth.

The role focuses on expanding enterprise accounts, bringing LATAM relationships into the region, and developing new customer relationships while traveling as

Formación

• Experience selling enterprise SaaS to large organizations.
• Fluent in Spanish and English.
• Background in market research or insights.
• Ability to develop new business and expand existing accounts.
• Familiarity with MEDDIC and enterprise contracts.
• Proven negotiation and deal-closing skills.
• Strong forecasting and pipeline management.
• Willingness to travel internationally.

Responsabilidades

• Account Expansion & Growth: Cultivate and retain relationships with senior stakeholders within a set portfolio of accounts; identify growth areas and upsell to premium solutions; expand global relationships into LATAM; conduct in-depth discovery; leverage consultative selling for research programs and enterprise agreements; navigate complex organizations.
• New Business & Market Development: Develop new business opportunities across LATAM; build and manage a new business pipeline; own LATAM market growth.
• Renewals Management & Retention: Own renewal bookings target; maximize GBR/NBR; execute renewals playbook 120 days in advance; drive YOY growth and long-term commitments.
• Customer Engagement & Advocacy: Act as strategic partner; conduct client meetings; collaborate cross-functionally; provide forecasting and strategic insights to ensure renewal and expansion.

Conocimientos

Enterprise SaaS sales

Spanish & English

Market research sales

Consultative selling

MEDDIC

Salesforce

Forecasting

Pipeline management

Herramientas

Salesforce

Descripción del empleo

Zappi in Mexico is seeking a revenue-centric Account Manager to own and expand enterprise customer relationships across LATAM, developing new business and guiding renewals. You will drive adoption of Zappi's agile research solutions, working across sales, customer success, and marketing to deliver measurable value and year-over-year growth.

The role focuses on expanding enterprise accounts, bringing LATAM relationships into the region, and developing new customer relationships while traveling as