Key Account Manager

Hirschvogel Holding GmbH; San Juan del Río; On-site; MXN 600,000 - 900,000; Full time

Job summary

Hirschvogel Holding GmbH in Mexico's Querétaro region is seeking a seasoned Key Account Manager to lead strategic relationships with key automotive customers. You will drive revenue growth, manage cross-functional teams, and deliver customer value.

The role requires 3–5 years in sales or account management within automotive manufacturing, excellent negotiation and presentation skills, and a track record of expanding partnerships.

Qualifications

• Bachelor's degree in business-related field.
• 3–5 years of experience in Sales, Business Development, or Account Management.
• Proven experience with automotive industry customers.
• Strong communication, negotiation, and presentation skills.
• Ability to coordinate cross-functional teams.

Responsibilities

• Manage and grow relationships with assigned key accounts.
• Be primary contact for customer needs and escalations.
• Identify growth opportunities including cross-sell and upsell.
• Develop account plans and execute revenue strategies.
• Coordinate with sales, delivery, support, product, and ops teams.
• Monitor satisfaction, performance, and contractual commitments.
• Conduct regular business reviews and provide strategic advice.

Skills

Account management

Sales experience

Relationship-building

Negotiation

Presentation skills

Analytical thinking

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM systems

Sales reporting tools

Job description

Position Objective:

AKey Account Manager (KAM) is responsible for developing and maintaining strategic relationships with key customers to drive revenue growth, customer satisfaction, and long-term business success.

Key Responsibilities:

• Manage and grow relationships with assigned key accounts.
• Act as the primary point of contact for customer business needs and escalations.
• Identify growth opportunities, including cross-sell and upsell opportunities.
• Develop account plans and execute strategies to achieve revenue and profitability targets.
• Coordinate with internal teams (sales, delivery, support, product, and operations) to ensure successful customer outcomes.
• Monitor customer satisfaction, business performance, and contractual commitments.
• Conduct regular business reviews and provide strategic advice to customers.

Qualifications:

• Bachelor's degree in Business, Marketing, or related field.
• Strong account management, sales, and relationship-building experience.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple stakeholders and complex customer environments.
• Results-oriented with strong analytical and problem-solving capabilities.

Success Measures:

• Revenue growth within assigned accounts.
• Customer satisfaction and retention.
• Expansion of customer partnerships.
• Achievement of sales and business objectives.

  Your Profile:

  Education Requirement

  • Bachelor's degree in International Business, International Trade, Marketing, Business Administration, or a related field.

  Required Experience

  • Minimum 3–5 years of experience in Sales, Business Development, or Account Management.
  • Proven experience managing and developing relationships with customers in the automotive industry.
  • Experience identifying business opportunities, negotiating commercial agreements, and achieving sales targets.
  • Strong understanding of automotive manufacturing processes, OEMs, Tier 1, and Tier 2 suppliers.
  • Experience coordinating cross-functional teams to support customer requirements and business growth.
  • Proficiency in customer relationship management (CRM) systems and sales reporting tools.
  • Experience in B2B sales within a manufacturing environment is preferred.

  Language Skills

  • Advanced English (written, spoken, and presentation skills)