Account Manager

Gamma Recruitment; Ciudad de México; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Gamma Recruitment in Mexico City is seeking an Account Manager to support key retail accounts, drive sales, and implement customer strategies across the consumer goods sector.

You will collaborate with cross-functional teams, analyze performance, and help manage relationships with major retailers like Walmart, Sam's Club, and Costco. Ideal candidates have 3–5 years in KAM or sales and advanced Excel and English.

Formación

• Bachelor's degree in business administration, marketing, international business, engineering, or related field.
• 3–5 years of experience in Key Account Management, Sales, or Commercial roles in Consumer Goods (FMCG).
• Proven experience with major retailers such as Walmart, Sam's Club, Costco.
• Experience with forecasts, commercial planning, promotions and retail execution.
• Advanced Excel skills and strong analytical capabilities.
• Advanced English, written and spoken, for regional or global meetings.
• Experience with Power BI, Tableau, SAP or similar ERP/reporting tools is a plus.

Responsabilidades

• Support the commercial relationship with strategic retail accounts, including Walmart, Sam's Club, Costco, and other key customers.
• Execute annual business plans aligned with commercial objectives and customer needs.
• Monitor sales performance, inventory levels, sell-in/sell-out, promotions, and customer KPIs.
• Prepare and analyze sales reports to identify opportunities, risks, and actionable insights.
• Coordinate with Demand Planning, Supply Chain, Finance, Marketing, Customer Service, and Trade Marketing for flawless execution.
• Participate in forecasting and support Demand Planning processes.
• Assist in pricing strategies, promotional plans and customer negotiations.
• Track purchase orders, product availability, and service levels to ensure continuity.
• Build strong customer relationships while maintaining high service and responsiveness.
• Ensure timely follow-up on requests and business reviews with stakeholders.
• Maintain accurate sales data and generate executive reports using Excel and internal tools.

Conocimientos

Advanced Excel

Power BI

Tableau

SAP

ERP systems

Analytical mindset

Advanced English

Educación

Bachelor's degree in Business Administration

Herramientas

Power BI

Tableau

SAP

Descripción del empleo

About the Role

We are looking for a highly motivated Account Manager to join our Commercial team. This role will be responsible for supporting the commercial relationship with key retail accounts, driving sales performance, executing customer strategies, and collaborating cross-functionally to ensure operational excellence and sustainable business growth.

This position is ideal for professionals with up to 5 years of experience in Key Account Management or Sales within the consumer goods industry, particularly managing large retail customers and warehouse clubs.

Key Responsibilities

• Support the commercial relationship with strategic retail accounts, including Walmart, Sam's Club, Costco, and other key customers.
• Execute annual business plans aligned with commercial objectives and customer needs.
• Monitor sales performance, inventory levels, sell-in/sell-out, promotional activities, and customer KPIs.
• Prepare and analyze sales reports to identify opportunities, risks, and actionable insights.
• Coordinate with internal teams including Demand Planning, Supply Chain, Finance, Marketing, Customer Service, and Trade Marketing to ensure excellent execution.
• Participate in forecasting activities and support demand planning processes.
• Assist in the execution of pricing strategies, promotional plans, and customer negotiations.
• Track customer purchase orders, product availability, and service levels to ensure business continuity.
• Build strong relationships with customer stakeholders while maintaining a high level of service and responsiveness.
• Ensure timely follow-up on customer requests, commercial initiatives, and business reviews.
• Maintain accurate sales data and generate executive reports using Excel and internal reporting tools.

Qualifications

• Bachelor's degree in Business Administration, Marketing, International Business, Engineering, or related field.
• 3–5 years of experience in Key Account Management, Sales, or Commercial roles within the Consumer Goods (FMCG) industry.
• Proven experience managing or supporting accounts such as Walmart, Sam's Club, Costco, or other major retailers.
• Experience working with sales forecasts, commercial planning, promotions, and retail execution.
• Strong analytical mindset with the ability to interpret sales and market data.
• Advanced Excel skills (Pivot Tables, Power Query, advanced formulas, dashboards, data analysis).
• Advanced English (written and spoken) with the ability to participate in meetings with regional or global teams.
• Experience with Power BI, Tableau, SAP, or similar ERP/reporting tools is a plus.