IT Support Specialist: Service Desk & Systems Admin

Oferta confidencial; Silao (Ciudad); On-site; MXN 167,400 - 223,200; Full time

Job summary

Oferta confidencial is hiring an IT Technician in Silao, Guanajuato, to provide technical support to internal users. The role involves managing incidents, resolving system issues, and assisting with enterprise applications.

Candidates should have a Bachelor's degree in IT or a related field, excellent communication skills in English and Spanish, and proficiency in software like SQL and SAP/Oracle. Experience in IT support is necessary.

Qualifications

• 1 year of experience in IT support or Service Desk role.
• Excellent communication skills in English and Spanish.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide first-level technical support to internal users.
• Diagnosticate and resolve hardware and software issues.
• Install and maintain computer equipment.

Skills

Technical support

Problem solving

Communication skills

Microsoft Office proficiency

Education

Bachelor's degree in Information Technology or related field

Tools

Windows 10 and 11

Windows Server

BarTender

SQL

SAP/Oracle

Job description

Oferta confidencial is hiring an IT Technician in Silao, Guanajuato, to provide technical support to internal users. The role involves managing incidents, resolving system issues, and assisting with enterprise applications.

Candidates should have a Bachelor's degree in IT or a related field, excellent communication skills in English and Spanish, and proficiency in software like SQL and SAP/Oracle. Experience in IT support is necessary.