IT Operations & Desktop Support Specialist

Sensata Technologies, Inc.; Aguascalientes; Presencial; MXN 180.000 - 300.000; Jornada completa

Descripción de la vacante

Sensata Technologies, Inc. in Aguascalientes, Mexico is seeking a Computer Operations Specialist to support day-to-day enterprise technology services and ensure reliable end-user experiences.

The role balances production support with user requests, prioritizing work to minimize disruption and maintain service levels. You will perform on-site desktop support, maintain documentation, coordinate PC hardware/software needs, and work with vendors to troubleshoot solutions while upholding standards

Formación

• Bachelor's degree or equivalent experience.
• Business ethics and integrity in practice.
• Clear communication and effective messaging across teams.

Responsabilidades

• Assist with routine desktop tasks using detailed instructions.
• Coordinate on-site desktop support for PC hardware/software needs.
• Develop and communicate technical standards and ensure compliance with existing standards.
• Maintain system documentation for testing and validation.
• Provide post-implementation support and identify root causes with practical solutions.
• Collaborate with vendors to troubleshoot solutions.
• Identify new desktop support solutions aligned with business objectives.
• Assist in training fellow desktop administrators on processes.

Conocimientos

Desktop support

Vendor coordination

Documentation

Communication skills

Educación

Bachelor's degree

Descripción del empleo

Sensata Technologies, Inc. in Aguascalientes, Mexico is seeking a Computer Operations Specialist to support day-to-day enterprise technology services and ensure reliable end-user experiences.

The role balances production support with user requests, prioritizing work to minimize disruption and maintain service levels. You will perform on-site desktop support, maintain documentation, coordinate PC hardware/software needs, and work with vendors to troubleshoot solutions while upholding standards